Get In Touch

Contact Nana Luggage

Whether you're looking for OEM partnership, custom luggage solutions, or product information -- our team is ready to respond within 24 hours.

Phone

+86 189 6636 2177

Mon - Sat, 9:00 - 18:00 CST

Email

Info@nanaluggage.com

Reply within 24 business hours

Address

No.159 Huixin Street,
Jiashan, Jiaxing,
Zhejiang, China 314100

Nana Luggage and Bags Co., Ltd -- No.159 Huixin Street, Jiashan, Jiaxing, Zhejiang, China 314100

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Quality Assurance

ISO 9001 BSCI SGS Tested OEM Ready
FAQ

Partnership Questions

Everything you need to know about working with Nana Luggage as your manufacturing partner.

What is the Minimum Order Quantity (MOQ)?

Our MOQ varies by product type:

  • Standard luggage sets: 300 pcs per style
  • Custom OEM / ODM designs: 500 pcs per style
  • Travel bags & accessories: 200 pcs per style

For first-time partners, we offer flexible trial orders -- please contact us to discuss your specific needs. Sample orders (1-5 pcs) are available before committing to bulk production.

What certifications does Nana Luggage hold?

Nana Luggage maintains multiple internationally recognized certifications to ensure product quality and ethical manufacturing:

  • ISO 9001:2015 -- Quality Management System
  • BSCI -- Business Social Compliance Initiative
  • SGS / Intertek -- Third-party material & product testing
  • CE / REACH -- EU market compliance available on request

Certification documents are available upon request. Contact us at Info@nanaluggage.com for the full compliance package.

What is the typical production lead time?

Lead times depend on order type and complexity:

7-10 days

Sample production

30-45 days

Standard bulk order

45-60 days

Full OEM / custom design

Production timelines begin after deposit receipt and sample approval. Rush orders may be accommodated -- contact us to check capacity.

Can you add our brand logo / custom packaging?

Absolutely. We specialize in fully customized OEM & ODM solutions including:

  • Logo embossing, embroidery, screen printing, or woven labels
  • Custom zipper pulls, hardware finishes, and lining fabrics
  • Branded retail-ready packaging (polybag, box, hang tag)
  • Color and material customization to your specifications

Please share your brand guidelines and packaging requirements when submitting your inquiry.

What are the payment terms?

Our standard payment terms are:

  • Samples: 100% upfront payment
  • Bulk orders: 30% deposit, 70% balance before shipment
  • Long-term partners: Flexible terms negotiable (e.g., L/C, Net 30)

We accept T/T (bank wire transfer), PayPal (for samples), and Letter of Credit for larger orders. All prices are quoted in USD.

Still have questions?

Our team is happy to walk you through any details before you commit.